SLA's
Catherine Boland
Member Posts: 1 Navigator


Hi All
I'm being tasked with suggesting internal SLA's for our customer segments before we start acquisition. Does anyone have any templates or links to guidance they would recommend?
Thanks in advance!
Catherine
I'm being tasked with suggesting internal SLA's for our customer segments before we start acquisition. Does anyone have any templates or links to guidance they would recommend?
Thanks in advance!
Catherine
Tagged:
0
Comments
-
Hi Catherine,
Can you share in what moments you want SLAs? What activities or tasks, are these customer SLAs or internal?0
Categories
- All Categories
- 132 GGR Cafe
- 172 CS Conversations
- 960 CS Operations Conversations
- CS Org Conversations
- 205 CS Technology
- 648 Customer Journey
- 274 Digital CS (Engagement Programs)
- 32 Industry Insights
- 90 Metrics & Analytics
- 17 Value Realization
- 191 Strategy & Planning
- 15 Future Customer Success Professionals
- 7 Supporters of Gain Grow Retain
- 1 Gain Supporters
- 2 Higher Logic Vanilla
- 1 Totango
- 2 Grow Supporters
- 2 Catalyst
- 1 ChurnZero
- 4 Retain Supporters
- 1 Northpass
- Interested in Supporting Gain Grow Retain?
- Contact Us
- 17 Welcome to the Community
- 157 Job Board
- 173 Customer Success Leadership Community