Need guidance with CRM selection
Thought Leader 
Hi team,
I am building a CS team from ground up. The question is which CRM will fit our needs. Sales & marketing is already using Hubspot.
I am looking for something which is a combination of (Sales flow & Case management from Salesforce + CS playbook automations from Churnzero or Gainsight)
Primary focus is on CS playbook automations & Case management.
Please share your thoughts and ideas.
Regards,
Amit Kumar
I am building a CS team from ground up. The question is which CRM will fit our needs. Sales & marketing is already using Hubspot.
I am looking for something which is a combination of (Sales flow & Case management from Salesforce + CS playbook automations from Churnzero or Gainsight)
Primary focus is on CS playbook automations & Case management.
Please share your thoughts and ideas.
Regards,
Amit Kumar
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Seeker 
Curious @Amit Kumar if you made a decision on where to go, especially why may be you didn't decide to just use Hubspot?