Outsourcing the onboarding/implementation and the structure of CSM department

Vid Lekovac · 2021-08-13T04:22:00+00:00

Hi all, I have been lurking around here for a while and I would like to first say I got so much useful information here! Today I have a question or rather a topic I would like to have a discussion about - outsourcing certain CS elements. Our department is at a place where we have to plan and prepare a strategy for the…