Assigning CSMs to the end customers of your partners

Steve Mcdougal
Steve Mcdougal Member Posts: 4 Navigator
edited August 2021 in Strategy & Planning

Hello there

Has any one gone through the process of assigning CSMs to the end customers of your partners?    How did you go about it?   What model worked?   How did you manage the tri dimensional aspect ?.    Did your partner already have their own CSMs?   Did your partners welcome the idea?   Please reach out to me for a conversation.





  • Nitish Ghai
    Nitish Ghai Member Posts: 1 Navigator
    edited August 2021
    Hey Steve,

    Hope you are doing well.

    I am leading a team of CSMs who are directly in touch with the end customers of our partners. I have been in this situation and still working.

    Let me know if we can get in touch and discuss informally.

    Nitish Ghai