30-60-90 day plan for CSMs and CS OPs

Rachel Provan · 2021-08-21T15:59:00+00:00

Hey all, I'm hoping someone can help me out with some resources. I'm getting a few new team members soon and I'm looking to create a 30-60-90 onboarding plan for them. Has anyone done this for their CSM team or CS Ops team? I'm definitely struggling more with the one for CS Ops, but would love to see anything similar that…