MRR Strategies?

gregg petruzzi

Hello All,

I am in curious if any of your CSM organizations are focused on MRR as opposed to ARR. I ask because I have not been focused on MRR as my experience in all my roles has been based on renewals for a year or more at a time. That being said, I have been asked about employing strategies where customers are billed on a month to month basis and to think about strategies which would make that model predictable. This is a new approach for me as I have not done this before and welcome the larger community feedback on strategies which you have employed.

Thank you in advance for your time and feedback.