Monthly Customer Meeting Format
Contributor 
Updated by Heather Wendt
Hey Everyone,
I wanted to know if you hold routine meetings with your customers what format and discussion points do you have?
I have moved from SaaS to research, so typically I am used to discussing items that include:
- Usage
- Support tickets and themes from them where we can support them further
- New projects
What are things you bring to meetings when you have no compelling event for the meeting (yes I am working of reducing the cadence from monthly to bi-monthly or quarterly)
I wanted to know if you hold routine meetings with your customers what format and discussion points do you have?
I have moved from SaaS to research, so typically I am used to discussing items that include:
- Usage
- Support tickets and themes from them where we can support them further
- New projects
What are things you bring to meetings when you have no compelling event for the meeting (yes I am working of reducing the cadence from monthly to bi-monthly or quarterly)