Digital CS (Engagement Programs)

Digital CS (Engagement Programs)

Best customer experience, anyone else doing this?

Ronen Pessar
Ronen Pessar Member Posts: 1 Seeker
I recently had an incredible experience with Calendly.

This got me thinking...

Does anyone else do this?

Look in their database for "wins" like this - finding duplicative payments, or accounts, and auto-merging them?

Seems like low-hanging fruit for a big impact on customer experience. 

Curious to learn about more example like this - creating more proactive "wow" moments with customers.
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