Simple low touch approaches

James Stuart · 2022-01-05T07:56:00+00:00

I have seen a few posts on here regarding how do people support low touch/no-touch customers. Below I have outlined some quick and low-cost methods of doing this.* Customer Webinars on specific topics- Each month a CSM could deliver a webinar on a specific topic or product * Open office hours, A dedicated time once a week…