What tools are you using to display CS Models?
Kevin Mitchell Leonor
Member Posts: 249 Expert




Curious what tools CS Leaders are using to illustrate Journey Maps, processes, Segmentation, key performance indicators, and dashboards.
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We use Power BI and ChurnZero to display KPIs.0
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We use a variety of tools to do this.
- Totango displays all of our usage data
- Google Sheets + Google Data Studio for churn and upsells
- Think executive level reporting
- Lucid Chart for customer journeys + outreach
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