Referral Program for Large Enterprise Customers for Land and Expand Strategy
Hi CS folks,
I am working for SAAS company where we are working with many large enterprise customers in different industries that are using our product at some of their sites. For context, we are a 360° conferencing technology that can be used for remote collaboration/ audits/ inspection/ site tours at a facility or manufacturing unit.
We are working with some major Pharma and CPG companies where each site has its own budget and there is no consolidated purchasing overall. Our goal here is to expand to more sites by developing a referral program where we can leverage the success at a site or a few sites to expand into more locations.
Does anyone have experience in developing or working on a program like this? I would love to chat with you.
Head of Customer Success at Avatour
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