Hi Folks,
I'm evaluating CS platforms for our start-up and so far it looks like core functionality among Catalyst, Totango, and Involve.ai is reasonably consistent. Can anybody vouch in favor of (or not in favor) of any of the three? I'd love to have a clear winner or otherwise eliminate one. For context:
- We're a CS team of 4 expecting to be 10 by EOY
- Prioritizing upsell & renewal is most top of mind
- Line of sight into our customer health score is key