Zoom Recording: Salesforce for CS

Options
Shari Srebnick
Shari Srebnick Member Posts: 110 Expert
First Comment First Anniversary Name Dropper
edited March 2021 in Metrics & Analytics
Markus Siebeneick walks us through how he uses Quip templates (now rebranded as Salesforce Anywhere) with his CS team and how it also provides value for Sales, Account Management, and even Professional Services.

Comments

  • aimee j
    aimee j Member Posts: 2 Navigator
    Name Dropper First Comment Photogenic
    Options

    This is really helpful! Thanks @Shari Srebnick for sharing it. I'd love to hear your thoughts or updates since posting if you have time to share. I've found surprising little on this topic and so was especially glad to see the practical application.

    Also, I just found this video with a great example of how Quip is used for CS teams - at about 8:30 in. https://www.salesforce.com/video/7829733/