Building Towards Customer Advisory Board

User: "Laura Lakhwara"
Laura Lakhwara
Expert
Updated by Heather Wendt

One of my long-term goals for our CS team is to launch a Customer Advisory Board, but it isn't the immediate priority. To kick things off, I'd like to host some sessions with our clients by vertical.

  1. Has anyone hosted smaller sessions with a group of customers to allow them to meet each other, discuss best practices, ideate and collect product feedback? What made them successful?
  2. What steps have you taken to launch/formalize a Customer Advisory Board?

Find more posts tagged with

Advocates
Retention
Quick Links