Interviewing Tips for Head of CS role

User: "Andrea Statema"
Updated by Heather Wendt
Hello Community!

On Friday I have 3 back-to-back interviews for a Director of CS role that is essentially meant to lead a CS org of 45 people.  I would be reporting to the VP of Sales and would essentially become the unifying mechanism and voice of CS within the company.  I've made it through my interview with the hiring manager/VP of Sales, and on Friday he's having me interview with 3 other executives, all of whom are in charge of various products for the company.  They are looking to see how I would unify their CS & support teams and looking for a high level vision from me in these interviews.   That part I can do.  My question to the community is if I should approach the conversation in any particular way in order to be most effective given that these are all Product VP's.  Each interview is only 30 minutes long so I need to be concise.   I'm looking for any ideas or tips to help me prepare. THANKS!

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