Customer Support and Success
Thought Leader 
Hi Community!
We are starting to scope out what the support function will look like at my early stage startup and it likely will be within the great CS team. I have not personally worked with CS and Support reporting into the head of CS department and would love insights on how the support function should be created, types of backgrounds to look for and preferred tools and support for the team. Anything anyone can share or if we can connect offline would be very helpful and appreciated!
Thanks,
Ross
We are starting to scope out what the support function will look like at my early stage startup and it likely will be within the great CS team. I have not personally worked with CS and Support reporting into the head of CS department and would love insights on how the support function should be created, types of backgrounds to look for and preferred tools and support for the team. Anything anyone can share or if we can connect offline would be very helpful and appreciated!
Thanks,
Ross