Customer Discovery Questions
Hi All,
It's my first post in the community and was hoping for a little insight around client discovery questions.
What discovery questions do you ask your customers in a kick off call? Specifically if a champion has left the business and you are introducing yourself to a new stakeholder and want to understand their new goals and objectives?
Secondly is there a certain structure you try to follow when handling these types of meetings?
Look forward to hearing people's thoughts and insights
Thanks
Cheri
It's my first post in the community and was hoping for a little insight around client discovery questions.
What discovery questions do you ask your customers in a kick off call? Specifically if a champion has left the business and you are introducing yourself to a new stakeholder and want to understand their new goals and objectives?
Secondly is there a certain structure you try to follow when handling these types of meetings?
Look forward to hearing people's thoughts and insights

Thanks
Cheri