What problems are you facing as a CS professional?
Contributor 
Hi Customer Success Professionals!
As we think more about exploring what "Retain" really means, we'd love to hear from you what kinds of problems you're facing as a CSP. Most likely, these are issues being faced by many in our community and by surfacing them, we can begin figuring out how to solve them.
Similarly, if you have figured out how to solve for an issue facing the CS community, and would like to share your experiences during a webinar or other forum, please jump in!
Looking forward to building with you,
Alex & Bora & Josh & Renee