Relationship between different CS Teams!

User: "Larissa Carlotti"
Updated by Heather Wendt
Hi, guys!

I work at a software reseller/ consulting firm, reselling cybersec software from companies like IBM, Forcepoint, OneTrust, etc. The thing is, those "supplier" companies also have their own CS teams. I'm wondering, whats the type of relationship/ responsabilities between:

EXAMPLE

IBM CS Team (supplier) -> LEADCOMM CS Team (my own) -> Client. 

Do you have any tips?

Thanks, 
Lari.

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