Need guidance with CRM selection
Hi team,
I am building a CS team from ground up. The question is which CRM will fit our needs. Sales & marketing is already using Hubspot.
I am looking for something which is a combination of (Sales flow & Case management from Salesforce + CS playbook automations from Churnzero or Gainsight)
Primary focus is on CS playbook automations & Case management.
Please share your thoughts and ideas.
Regards,
Amit Kumar
I am building a CS team from ground up. The question is which CRM will fit our needs. Sales & marketing is already using Hubspot.
I am looking for something which is a combination of (Sales flow & Case management from Salesforce + CS playbook automations from Churnzero or Gainsight)
Primary focus is on CS playbook automations & Case management.
Please share your thoughts and ideas.
Regards,
Amit Kumar