Most Bang for the Buck: Industry Expertise or CSM Training
tldr: Is it better to invest in industry-specific knowledge or CSM training?
Hi all,
I have a learning credit to use from my company, but struggling to choose between finding CSM-specific learning opportunities or getting some deep dives into the industry we support (retail and ecommerce.) It's only about $1,000, so it's not enough for a General Assembly or Cornell certificate, but enough for a conference, webinar, and some other types of certifications.
So what's the best way? Should I find a package of ecommerce and retail courses to take tom better understand the specific challenges and industry that my customers work in (like the firstmovr series), or should I aim to build my CSM skills, and get a certification from somewhere like the Success League?
I've read the Gainsight books, the recent Wayne McCulloch book, and will continue to do that kind of thing, so this is a bigger investment I'm looking to make, not just a book.
Thanks!
Andrew
Sr. CSM
Salsify
Hi all,
I have a learning credit to use from my company, but struggling to choose between finding CSM-specific learning opportunities or getting some deep dives into the industry we support (retail and ecommerce.) It's only about $1,000, so it's not enough for a General Assembly or Cornell certificate, but enough for a conference, webinar, and some other types of certifications.
So what's the best way? Should I find a package of ecommerce and retail courses to take tom better understand the specific challenges and industry that my customers work in (like the firstmovr series), or should I aim to build my CSM skills, and get a certification from somewhere like the Success League?
I've read the Gainsight books, the recent Wayne McCulloch book, and will continue to do that kind of thing, so this is a bigger investment I'm looking to make, not just a book.
Thanks!
Andrew
Sr. CSM
Salsify