Consolidated playbooks & templates for Customer Success

Dear CS folks,

One issue I faced frequently is searching through the threads and finding file attachments. Also different versions of contents, last updates and sorted relevance. 

So, I tried to compile these contents and playbooks into a single location, organized by categories, formats. Inputs from our own authors, Alex, Maranda, Jung, Erika and more are put in this page. 

https://bloom.realpal.io/playbooks

Feel free to take a look. Let me know of thoughts to make it more user friendly.

Harish