Salesforce as a Customer Success Platform

Why don't we see more about Salesforce as a CSP from:

1. SFDC, themselves

or

2. the CS market and community?

I'd love to hear your experiences, takes, and input.

Disclaimer: I don't have a horse in this race, I am simply interested in the consensus.

Thanks,

Jeff

Jeff Heckler
Director of Customer Success Solutions
Maketsource, Inc.