Support Software
Hi there,
Is anyone using Atlassian Service Management as their customer support portal? We are looking to switch over from Team Support so that our KB and our support portal both are under the Atlassian umbrella.
If so, can you share a little bit about how it's going? What software you switched over from (if applicable)? Favorite features & Limitations?
Thanks!
Kayla
Is anyone using Atlassian Service Management as their customer support portal? We are looking to switch over from Team Support so that our KB and our support portal both are under the Atlassian umbrella.
If so, can you share a little bit about how it's going? What software you switched over from (if applicable)? Favorite features & Limitations?
Thanks!
Kayla