First CSM at Startup
Seeker 
Hi there,
Longtime listener, first-time caller here. I am looking to connect with other members who are the first CSM in their Orgs. I just started as CSM for a travel agent technology startup.
I would love to learn more best practices and hear advice and feedback from other first CSM's.
What metrics are you using to start? How is your role different than traditional CSM roles? Any advice for not getting lost in the weeds?
Cheers,
Colin
Longtime listener, first-time caller here. I am looking to connect with other members who are the first CSM in their Orgs. I just started as CSM for a travel agent technology startup.
I would love to learn more best practices and hear advice and feedback from other first CSM's.
What metrics are you using to start? How is your role different than traditional CSM roles? Any advice for not getting lost in the weeds?
Cheers,
Colin