TAM vs. CSM

User: "Sejin Mong"
Seeker
Updated by Heather Wendt
Depending on what company folks come from, I've noticed that there are slight variations in how people define different roles. Curious to crowdsource and ask here: 

How do you define a Customer Success Manager (CSM) role vs. how do you define a Technical Account Manager (TAM) role? What are the key differences in role/responsibility, experience, and measures of success?

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