I'm preparing a longer piece on CS Ops as a whole and would love to add some real stories from you fine folks!
If you’ve successfully optimized CS Ops, how did you do it? How did everything look like before you started? Where are you at now?
Any insight you have would be very welcome. There's a lot of theory on this topic, but very few actual experience-based insights. Great answers get featured, tagged, all the nice stuff 😊