Executive quotes about implementing a Customer Success Platform

ianwelles · 2023-08-18T12:00:18+00:00

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I am in the process of justifying a CSP purchase to our CEO. I have lots of facts and figures, along with our own customer data. What I am missing is a good quote from a C level, or executive, person about how a CSP improved their renewals/upsells and team productivity.

Does anyone have a link to content that might have a snippet like this?

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Comments

[Deleted User]

To @richardconvery's point - ask the vendors for a quote from another customer. Or have they given you references you could ask/quote?

ianwelles

Yeah I have some material shared by vendors.

I have a wish to have the quote be super specific like, a senior leader at an AI company says a CSP is incredible.

I know I am asking a lot.

richardconvery

Hi Ian,

I think my starting point would be to go to the CSP vendor and see what they have in terms of stats and case studies that are similar to the goals that you're looking to achieve. Have you tried that yet?