Executive quotes about implementing a Customer Success Platform

ianwelles
ianwelles Member Posts: 18
10 Comments First Anniversary Name Dropper Photogenic

I am in the process of justifying a CSP purchase to our CEO. I have lots of facts and figures, along with our own customer data. What I am missing is a good quote from a C level, or executive, person about how a CSP improved their renewals/upsells and team productivity.

Does anyone have a link to content that might have a snippet like this?

Comments

  • richardconvery
    richardconvery Member Posts: 5
    5 Comments Name Dropper Photogenic

    Hi Ian,

    I think my starting point would be to go to the CSP vendor and see what they have in terms of stats and case studies that are similar to the goals that you're looking to achieve. Have you tried that yet?

  • Jay Nathan
    Jay Nathan HLAdmin, Member Posts: 108 admin
    Third Anniversary 10 Comments Photogenic 5 Insightfuls

    To @richardconvery's point - ask the vendors for a quote from another customer. Or have they given you references you could ask/quote?