GGR Podcast - Implementation is Not Onboarding

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Heather Wendt
Heather Wendt HLAdmin, Member Posts: 286 Gain Grow Retain Staff
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edited September 2023 in GGR Cafe
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This week Jeff Kushmerek, Found and CEO of Infinite Renewals joins Jeff B. to talk about a critical part of the customer journey: Implementation.

Unlike many part of the journey, implementation is not an ongoing process. Instead, it is one that occupies a finite period of time that must be managed well to create a solid foundation.

Take a moment to listen to Jeff K.'s insights into making this process a successful one.

Listen Here

What are some ways your company is maximizing the process of implementation to start your customer journey out on the right foot?

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