Career change to CS
Hey guys,
I've recently learn about Customer Success position, and I really believe itd be a perfect career for me. However I do not have any experience "on paper" in that direction.
I've been working in hospitality for nearly 10 years, with great proven leadership and success (specifically entertainment industry, starting and launching new venues etc)
I really don't know where to start, or how to get my foot in the door. I'd love any advice What qualifications I should focus on first, or what should I do next?
I live in the UK if that changes anything.
Thank you all in advance
Ps. I created a new post as a lot of posts are from ages ago - I'm not sure if anybody is still here 🤔
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I would highly recommend connecting with and following @Carly Agar. Her program is all about helping people who are looking to transition into CS from non-traditional roles do so successfully…we do have a webinar she hosted for us called Breaking Into Customer Success that is filled with a lot of practical information ( https://gaingrowretain.com/kb/articles/47-may-2022-webinar-everything-you-need-to-know-to-break-into-cs ). Hope this helps!