2024 trends in CS

Udynska
Udynska Posts: 2 Newcomer
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Our team at Flowla just released the 2024 Sales Almanac - a collection of trends featuring top-performing posts from 100+ sales and CS voices on LinkedIn.

One major shift in CS has been around the role being increasingly commercialized to the point where people get to question the traditional CS metrics and invest more in enablement & operations.

Curious to hear your observations and thoughts on this.