Recovering From Mistakes: What’s Your Go-To Line With Clients?

Hey CS fam! 👋

I recently shared a short video on a simple truth:
👉 We all mess up sometimes — but how we respond can make or break trust.

Here’s what I say when I need to own it fast:
“You’re right. We missed that. Here’s what we’re doing to fix it.”

Clients don’t expect us to be perfect — but they do expect us to be honest, quick, and accountable.

🎥 https://vm.tiktok.com/ZNdBPFvxT/

So I’d love to hear from you all —
What’s your go-to phrase when you need to take ownership of a mistake with a client?

Let’s swap best lines and help each other grow 💬🙌