Embarking on a new journey: Customer Success!
Hello GGR community, hope you all are well.
After two years of growing my portfolio of client's revenue, I realized that what I love the most about my current role at Garter is strategizing and focusing on the client outcome.
Today, I am excited to embark on a new journey: Customer Success! I welcome your insights on how to best make this transition, and would be grateful if we could connect.
Thanks and stay saf/ne,
Bertil
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Welcome to the community, @Bertil Weil! I started my journey with Customer Success 2 years ago and it's the best career decision I made. In my experience, the best CSM's are proactive, efficient, and great listeners. Feel free to connect with me! https://www.linkedin.com/in/jaredsorr/
Jared Orr
Customer Success Whisperer