Hello All,
I lead a small team of CSMs who all come from varied backgrounds at a local startup. I am interested in having a baseline training for my team to ensure we are all approaching CS with a common unifying experience and I came across a product called
Success Coaching. I am curious to know if anyone has had any experiences with this training or if there are other training programs that you could recommend as I want to ensure I am not allowing the pace of startup world get in the way of developing my team to serve my customers. Thanks in advance for any experiences with this product or alternative approaches to training and development you can provide.