Has anyone here successfully implemented OKRs for Customer Success?

I have found some helpful articles/videos around OKRs for CS but would love to learn from experiences if anyone is currently adapting it for their CS teams/processes. Thank you!

#OKRs

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Ashna Patel

Anisha Hullihen Thank you for getting back to me.

Anisha Hullihen

We have used OKRs for CS in the past quarters, but we've decided to transition to annual Big Bets with quarterly OKRs that are specific to company goals now.

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