What do you look for in a VP of CX

Ben Lewis
Ben Lewis Member Posts: 2 Navigator
edited August 2023 in CS Org Conversations
Hey all!

I'm working with our CEO and head of success to update the role description for our VP of CX, support and success will be reporting up to them. I'd love to hear what people look for in VP level leaders for CS, CX.
If people have seen some totally killer job descriptions I'd love to see those as well!

For a bit of context, we're a small/mid-sized tech startup, our industry is fairly technical but we're geared towards non-technical users.