Churn
Seeker 
Hello guys,
Currently I measured my customer churn rate and my revenew churn, and my number state that I have a vey high churn rate but a negative revenew churn which means I am able to balance my high customer churn with my existing customer retention.
What should I target now, should I aim for upsells of current customers or for new customer retention?
Thanks!
Currently I measured my customer churn rate and my revenew churn, and my number state that I have a vey high churn rate but a negative revenew churn which means I am able to balance my high customer churn with my existing customer retention.
What should I target now, should I aim for upsells of current customers or for new customer retention?
Thanks!