Gartner: Top Customer Service and Support Predictions for 2021 and Beyond...
Arnold de la Fuente
Member Posts: 5 Seeker 
How will this reflect on Customer Success?
By 2025, 40% of customer service organizations will become profit centers by becoming de facto leaders in digital customer engagement. Gartner reveals the top #CustomerService and support #predictions for 2021 and beyond...
Top Customer Service and Support Predictions for 2021 and Beyond
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