Account Management Models
Seeker 
Hi, Community of Brilliant Minds.
I am in the process of defining the Where and When of the various roles that play in our Account Management model. I'm interested to hear from others on 2 topics:
I am in the process of defining the Where and When of the various roles that play in our Account Management model. I'm interested to hear from others on 2 topics:
- Does your organization use a more hip term than Account Management model? I'm hearing buzz terms like Buddy Mapping, Pods, and Client Outcomes. Is anyone using this terminology? If so, tell me more!
- I'm looking for metrics or data that support how an Account Management model benefits the client. Does anyone have data or know of a source?
Thank you!
Karen