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- How are we going to make you successful
- Roles on the team and why they're involved
- Reinforce the self-service resources available
@Jeff Breunsbach - Maybe it's time we had some "us" time!
Would like to follow this thread as well!
Not sure if this hits on what you are looking for, but check out https://support.tricentis.com/. Tricentis has a really robust Support motion that has enabled them to scale on multiple fronts. They integrate Support with their Community + Customer Training/Learning operations.
Curious if anyone has ever used Wix Answers? New to me, seems more B2C, scrappy and quick. I just signed up for a free trial to mess around, but curious if any serious B2B startups are leveraging. Their omnichannel, freemium model piqued my interest.
Not sure if this hits on what you are looking for, but check out https://support.tricentis.com/. Tricentis has a really robust Support motion that has enabled them to scale on multiple fronts. They integrate Support with their Community + Customer Training/Learning operations.
Curious if anyone has ever used Wix Answers? New to me, seems more B2C, scrappy and quick. I just signed up for a free trial to mess around, but curious if any serious B2B startups are leveraging. Their omnichannel, freemium model piqued my interest.
I feel like we're copying each other in terms of some of the initiatives we're working on!
I'm building out a page like this for our customers. We're in the midst of designing and thinking about the right level of content, etc.
Some considerations:
I'm building out a page like this for our customers. We're in the midst of designing and thinking about the right level of content, etc.
Some considerations:
Would be good to get other examples if anyone has them.
Thank you @Samma Hafeez