Skills Matrix

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Martin Jahn
Martin Jahn Member Posts: 3 Navigator
edited August 2023 in CS Org Conversations
Hi there,

I am looking for a typical CSM/CSD skills matrix a CSM/CSD should have/been given by their company. I have read a lot and seems there is wide variety of skills, some focus a LOT on technical skills, such as in-depth knowledge of your solution, while others sit on the other spectrum and more looking for relationship building, advisory type skills.  Love to get some actual skills matrix to look at and compare.

Thank you!
Martin
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  • Andrew Marks
    Andrew Marks Member Posts: 54 Expert
    Office Hours Host 2022 5 Likes First Anniversary Name Dropper
    edited March 2021
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    Martin,

    We've been working on this for a long time and have developed a skills matrix. You can find out more here.

    Best

    Andrew
  • Martin Jahn
    Martin Jahn Member Posts: 3 Navigator
    edited April 2021
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    Hi Andrew,

    Many thanks for this. This gives me a good idea on what to think about. 
    Much appreciate it. 

    Martin

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