What is Return on Investment? How do we understand if a customer is getting value?

User: "Mohammed Asif"
Mohammed Asif
Contributor
Updated by Heather Wendt
Hello CS Fam,

Yes, you read it right & I can be laughed at for asking these questions:
  • What is Return on Investment?
  • How do we understand if a customer is getting value?
  • How do I define success criteria?
Yes, I am aware that it is not a one-size-fits-all answer.

Give me some examples which contains the above three or just the success criteria

Kind regards,

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