Hello CSM Community! I have recently joined the Gaingrowretain community on the advice of a good friend, and am very intrigued with what I have seen. I have spent my entire life in customer service, and am looking for a way into the growing and exciting CSM career field. I am looking for any and all advice you may have to offer to an aspiring CSM. Where do I start? What resources are available for somebody looking to prepare and enter this profession? What is the best way to market myself and prove that I have what it takes to be a successful CSM with little to no experience? I am excited to hear what you all have to say, and appreciate anybody willing to entertain an excited rookie. Thanks in advance for your time!
Cheers,
TJ McReynolds
