When clients are dark or "ghosting" vendors

Bertil Weil · 2021-06-20T17:08:00+00:00

Hi all, I'm interested in hearing the thoughts and wisdom of this group around dark or "ghosted" customers. Despite many improvements to customer engagement, we continue to have strategic customers who ghost us for one reason or another. I welcome your insights on how do you re-engage these customers? I would love to…

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