Customer-oriented swag

Triin Ilves
Triin Ilves Member Posts: 4 Seeker
First Anniversary

What are your favourite or memorable examples of cool gifts, swag or other small extras (aka lagniappes) that you've received? Not just the "hey, take a sticker with our logo on it!" but rather something original that you will also use.

Why the curiosity? Jeff Toister shared some ideas about lagniappes at the recent Customer Service Tip of the Week. Lagniappes are the small gifts given to a customer at the time of purchase. And for many startups, lagniappes could also mean cool swag or shareables that can be handed out on multiple occasions. Also, it's a fun word.


  • Celine Bocchi
    Celine Bocchi Member, CS Leader Posts: 11 Contributor
    First Comment Photogenic First Anniversary
    edited July 2021
    Hi Triin,
    I really liked receiving this little stick on thing to put over the camera of my laptop that has a sliding window for when I want to be seen (no clue what these are called).