Training

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Alix Alkemade
Alix Alkemade Member Posts: 3 Navigator
edited July 2021 in Digital CS (Engagement Programs)
Dear CMS

Is there any short training you will recommend that would be a great asset while looking for a new job position?

thanks and have a great day

Alix
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  • Kevin Mitchell Leonor
    Kevin Mitchell Leonor Member Posts: 248 Expert
    First Comment Name Dropper First Anniversary
    edited July 2021
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    Can you clarify what the objective of the training should cover?
    customer success? Job search skills? Networking? Breaking into CS as a newbie? Etc
  • Alix Alkemade
    Alix Alkemade Member Posts: 3 Navigator
    edited July 2021
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    Hello

    A short training for CS as a newbie

    Thanks

    Alix
  • Kevin Mitchell Leonor
    Kevin Mitchell Leonor Member Posts: 248 Expert
    First Comment Name Dropper First Anniversary
    edited July 2021
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    I see. That is also still a very broad topic. We would need to further segment that down to allow us to make a short video. What do you feel you need to learn in this short video specifically about Customer Success?
  • Celine Bocchi
    Celine Bocchi Member, CS Leader Posts: 11 Contributor
    First Comment Photogenic First Anniversary
    edited July 2021
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    Salut Alix,
    There was a intro to customer success on linked in which I thought gave a nice overview. https://www.linkedin.com/learning/customer-success-management-fundamentals

    Cheers,
    Céline

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