CS Platforms -- PlanHat, SmartKarrot, or Custify
Renee Murphy
Member Posts: 18 Thought Leader
I am looking to find anyone that has experience with PlanHat, SmartKarrot, or Custify. Would love to hear about your experiences.
Thanks,
Renée
Thanks,
Renée
Tagged:
0
Comments
-
We are using Totango - happy to tell you more or show you around the tool if you are interested!Jordan Silverman
jordan.silverman@usestarfish.com
(914) 844-5775
https://www.linkedin.com/in/jordansilverman/0 -
Thanks, Jordan... glad you are enjoying Totango!!! We use our own platform for customer success, customer marketing and to engage with (and convert) our freemium community, so I can honestly say, I love it too!
Renee, I would love to join your tour with Jordan! It is always fun for us to see how other companies are using our platform to drive their success! Just let me know when.
Have a great day Customer Success leaders...0 -
Hi Renee -
We are in the process of evaluating CS software. I would love to connect if you are open to sharing the feedback you received.
Thank you!
Elena
Elena Makower
Head of Customer Success
CEB - Continuing Education of the Bar
elena.makower@ceb.ucla.edu0 -
Hi Jordan -
We are in the process of evaluating CS software. I would love to connect if you are open to sharing the feedback about Totango.
Thank you!
Elena
Elena Makower
Head of Customer Success
CEB - Continuing Education of the Bar
elena.makower@ceb.ucla.edu0 -
I am using Totango, for the first time after several years using Gainsight. I am still learning Totango and well versed in GS.0
-
Of course, shoot me an email - jordan@marketman.com and we can schedule some time!Jordan Silverman
jordan.silverman@usestarfish.com
(914) 844-5775
https://www.linkedin.com/in/jordansilverman/0 -
Absolutely -- High leve we have found plan hat to be very easy to implement and get up and running. We use hubspot and were able to integrate it easily -- some bumps that Planhat helped us through -- and it was an amazing way to see our data and clean it up. We are integrating with Jira too. We have just started building out our implementation and renewal playbooks and our designated CS person has been great in helping us along the way. Feel free to reach out renee.morgan.murphy@gmail.com if you would like to know more. Renée0
-
Hi Renee,
We're currently in the discovery phase of the different tools on the market and I am enthousiastic about both PlanHat and SmartKarrot. I'm really interested in hearing about your experience, why you chose PlanHat and how you've experienced working with them so far. Would you mind telling me more?
Thanks a lot in advance,
Tine0 -
0
-
Hi Tine,
We implemented SmartKarrot last year and had a rough implementation. Their team was great and very responsive, but we ran into a lot of bugs along the way that made it using the platform challenging at times.
Hope that helps.
0 -
Thanks for sharing your experience, Chris. That's very good to know and to take with me in the discussions with them!
Best regards,
Tine0
Categories
- All Categories
- 6 GGR Information
- 151 GGR Cafe
- 19 Welcome to the Community
- 6 Badge and Rank Program
- 1 Specialized Groups
- 17 Future Customer Success Professionals
- 16 CS Conversations
- 186 CS Conversations
- 962 CS Operations Conversations
- CS Org Conversations
- 33 Industry Insights
- 196 Strategy & Planning
- 649 Customer Journey
- 8 Technology and Metrics
- 280 Digital CS (Engagement Programs)
- 208 CS Technology
- 93 Metrics & Analytics
- 17 Value Realization