CSM Career Path and Evolving Roles & Responsibilities

Lukas Alexander
Lukas Alexander Member Posts: 2 Navigator
edited August 2023 in CS Org Conversations
Hi all, as you know, with year end comes an opportunity to adjust account segmentation and scale for success and growth. With that, I am also looking to develop a proper career path for CSMs. What would be your recommendations around different levels of CSM (1-3) and what are the ideal # years/client success skills they should have in each level?