We can all agree that when a decision-maker/executive sponsor leaves an organization it can be somewhat of an uncontrollable factor for churn. While we have some strategies in place, I would love to connect with anyone dealing with this same thing, or who has put checks and balances in place to address this situation.
As you can imagine with the great resignation/reshuffle this situation is becoming more and more a factor in risk/churn.
Thanks for any help from the community! You all rock!