What does your playbook template look like?

Effie Mansdorf · 2020-06-24T21:23:00+00:00

Just got off of a productive mini GGR Office hours lead by @Daryl Colborne with other great participants, about building a CS team from the ground up. One of the tips that I gave was to start building a customer journey built of specific playbooks. My templates are built out of the following steps: * Stage * Trigger *…